Program Assistant | Jacksonville

GENERAL JOB SUMMARY

Under the direction of the Program Manager and Program Coordinator, the Program Assistant provides support to those who provide direct care to youth, as well as supervision and coordination of daily programmatic activities, in both the Level III Residential & Day Treatment settings.

MAJOR JOB RESPONSIBILITIES

  1. Retain primary responsibility, under direction of the Program Manager, of service delivery of a comprehensive program of care and treatment for youth in all FACT programs.
  1. Implement and maintain a system to track model of care data.
  1. Implement and maintain an educational curriculum for FACT private school.
  1. Maintain WRAT testing on all clients in FACT programs.
  1. Conduct quantitative documentation audits to ensure Medicaid standards are being maintained.
  1. Assist with new staff model of care implementation and training.
  1. Receives and screens visitors, telephone calls and referral inquiries.
  1. Assists with the billing of services as directed and maintains “superuser” status for statewide billing systems for authorizations of service.
  1. Provide administrative data and support to the program directors.
  1. Monitor spending and revenue within the department.
  1. Continually evaluate current administrative processes and make recommendations for change to the program directors.
  1. Supervise, maintain and audit client files of children and ensure that information is always current. Manage purging system for discharge client files.
  1. Maintains personnel files; making sure personnel have all of the required certifications and training in place and current.
  1. Assist program directors in event planning, accommodations, travel, meetings, and correspondence.
  1. Model appropriate moral, ethical, and maintain positive, effective & professional relationships with youths, families, colleagues, and the community-at-large.
  1. Oversee the maintenance of all office equipment and actively monitor all aspects of the physical property. Maintain all property in clean, safe, attractive manner to meet mandated guidelines for property maintenance and management.
  1. Provide assistance and support to other program staff in their job responsibilities.
  1. Perform other related duties as assigned by the Program Manager.

QUALIFICATIONS

Knowledge and Experience

High School diploma required.  Administrative experience required. At least three (3) years experience working in a mental health related environment required.

Skills/Working Conditions
  • Must maintain a valid Driver’s License and an acceptable driving record.
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule and shifts including overnights, weekends, holidays, and extended periods of time.
  • Must successfully complete all phases of pre-service and on-going training for both residential and day treatment programs, including, but not limited to, system of care, service definition, person centered thinking, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Position will be supervised by a Qualified Professional and follow a written supervision agreement that is updated on an annual basis.
  • Must be able to work in high pressure, high stress environment.
  • Position may experience verbal and/or physical aggression from client population.
  • Possible exposure to infectious diseases.
Physical Requirements
  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.
  • Have the ability to communicate professionally with consumers, including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a 12-passenger van to transport clients.
  • Have the ability to drive for agency related events during the day or night.
  • Regular attendance at primary worksite and agency related events.
  • Have the ability to work overtime.

Closing Date: Open Until Filled


Day Treatment Therapist | Jacksonville

GENERAL JOB SUMMARY

The Therapist is responsible for providing individual, group, and family therapy sessions as part of the Day Treatment Program and Residential Programs.

MAJOR JOB RESPONSIBILITIES

  • Provide individual, group and family therapy to the clients participating in the Residential and Day Treatment Programs in accordance with their needs, psychological abilities, and written treatment plan.
  • Serve as a member of the multi-disciplinary Treatment Team and attends the Team’s weekly meetings.  Assist in the formulation and development of each client’s overall treatment plan, discharge criteria, and ultimate placement recommendations.
  • Maintain appropriate on-going contact with parents/guardians/case managers as related to each client’s treatment needs.
  • Studies evaluate, and report on each client’s progress, response, and reaction to therapy for continued review and appraisal by the Treatment Team.
  • Assist Program Manager and Treatment Coordinators in planning and conducting training, educational and instructive programs for clients and staff upon request.
  • Fulfill any and all supervision requirements established by the relevant Board in the State of North Carolina to either obtain or maintain licensure/certification.
  • Serves as a member of each client’s Child and Family Treatment Team.
  • Assist in developing and maintaining productive community resources to support program and client rehabilitation objectives.
  • Maintain adequate supplies to provide optimal therapeutic activities in a cost effective manner.
  • Perform other related duties as requested by the Clinical Director.

QUALIFICATIONS

Knowledge and Experience
  • Master’s Degree in a human services field from an accredited and approved college or university.
  • Licensed by the relevant North Carolina State Board.

 

  • Two (2) years of experience providing therapeutic services to client population.
Skills/Working Conditions
  • Must maintain a valid Driver’s License and an acceptable driving record
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule and shifts including some evenings.
  • Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Must be able to work in occasionally high pressure, high stress environment.
  • Must be able to provide 24 hour on-call supervision.
  • Computer literacy, advanced writing and editing skills, and organizational skills are essential.
  • High level of accuracy and detail orientation required.
  • Position may experience verbal and/or physical aggression from client population.
  • Possible exposure to infectious diseases.
Physical Requirements
  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, and other rotating assignments.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, and community correspondence.
  • Have the ability to communicate professionally with consumers, including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a van to transport clients.
  • Have the ability to drive for agency related events during the day or night.
  • Regular attendance at primary worksite and agency related events.

Closing Date: Open Until Filled